OK, so you have new sales and the people and partnerships to deliver them, what about the paperwork, people/partner management and Client Management and support that keeps you in business? Our experts have years of experience in strategy and in practice of this topic, we will cover growth stories and take audience questions submitted through the Slack channel before and during the Session around:
- Some of the unintended Operational hiccups caused by hyper-growth in your companies structure
- Serving more service clients or more product customers, how does your organization need to pivot
- Post Sales Support for both Services and Products is not a linear curve in growth, what are the warning signs and how can you deal with it effectively.
- …More to Come
We’ve assembled proven experts in the areas of sales growth, scaled customer management operational growth, pricing, vendor, contract negotiation, and team growth strategies to donate their time to share their wealth of knowledge and though stories of how they grew and made years worth of mistakes. This will be a guided, best practices for growth panel talk with moderated audience Q&A with well known and respected leaders Chris Lema of Liquid Web, Colin Dowling of Raincloud, Pat Ramsey and Karim Marucchi of Crowd Favorite & ZenFounder.
Advanced Business Track Speakers
Chris Lema
Chris Lema has been building eCommerce sites since 1997, back when it would take a lot of time, cost a lot of money, and still didn’t work perfectly. Today he’s the VP of Products at Liquid Web, where he’s designed and launched a new platform dedicated to WooCommerce stores.
Colin Dowling
“All else being equal, people will buy from their friends. So make everything else equal then go make a lot of friends.”
Colin is currently the CEO of RAINCLOUD, a B2B outbounding engine focused on helping digital agencies, SAAS providers, and hosting companies fill the funnel with great future prospects. RAINCLOUD’s singular focus is getting more of the right client to know your business exists then putting you in a position to be top of mind when the time is right. We can’t control when someone will need the service or product you offer, but we can insure that when they need it they will think of you.
Former VP of Channel Sales for Liquid Web
Former VP of Sales for Media Temple (a GoDaddy company)
First Enterprise & Agencies Executive at WP Engine
Former VP of Sales at ISON Managed IT Services
Pat Ramsey
Pat Ramsey oversees all aspects of the technology group at Crowd Favorite as Director of Technology. He brings over 20 years experience in web development, including higher education, government and enterprise digital implementations. Active in technology communities since the early 2000s, Pat is one of the founders of the Austin WordPress meetup, having worked with WordPress since 2004, integrating it into higher education IT and faculty publishing systems. He’s also been a trainer and advisor for Knowbility’s Accessible Internet Rallies and AccessU.
Scott Mann
Scott is the Founder and Creative Director of Highforge, an Orlando-based service agency focused on helping medium and enterprise businesses lead and succeed online. He’s an Emmy- winning commercial writer that’s sold millions in projects and generated hundreds of millions in new revenues for clients since 2001. He’s been managing commercial WordPress projects since 2009. He loves to solve problems, make clients happy and help creatives achieve their destinies. He digs racquetball, travel backpacking, scuba, Super Puzzle Fighter II Turbo, festivals, Bob’s Burgers, fine tequila and a non-profit called Be the Match that helps save lives. Ask him why,
Host
Karim Marucchi
Karim Marucchi is the CEO of Crowd Favorite and Chairman of The VeloMedia Group. In the past 20 years, his career path has encompassed a variety of opportunities including founding startups, working for large web agencies and taking companies public. This wealth of experience in taking digital teams across the globe has provided Karim with the necessary foundation and institutional knowledge in leading Crowd Favorite into the growing multinational organization it has become today.